My payment declined but I was charged on my card?

If you've received notification that your payment has been declined, but you still see a charge on your statement, most likely it's just a pending authorization. This means that the payment has not been processed, and that pending charge will fall off your statement in 1-7 calendar days.

 

To resolve a declined payment, you'll need to figure out why the payment was declined. Usually this involves contacting your bank or credit card company to fix the issue.