Bear Cabin PH Support

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  • Test

    Zoom Phone Zero Out Options   You can use the link above or View More Settings in Zoom to access your page. In your Zoom Portal click on Phone then go to Settings.  We recommend only using the Us...

  • I cannot access the website via mobile?

    Clear Cache and Data of your browser. Try using a different internet browsing application like Chrome or Samsung Internet. You can download these applications directly from the Google PlayStore. C...

  • How many people can sleep in your guest rooms?

        All guest rooms accommodate only two people. We do not have cots, cribs or pullout sofas. More than two guests in one bed, or sleeping on the guest room floor, is not permitted.

  • Policy

    Because we are a small, family owned, seasonal business, cancellations have a considerable impact. We therefore adhere strictly to our cancellation policy.  In the unfortunate event that you must c...

  • Deposits

      A 50% deposit is required for all reservations. Balance is paid in full prior to arrival.

  • My payment declined but I was charged on my card?

    If you've received notification that your payment has been declined, but you still see a charge on your statement, most likely it's just a pending authorization. This means that the payment has not...

  • I want to cancel my reservation but it is not letting me?

    As per our policy, you can only cancel your reservation 7 days before your supposed accommodation. If it is still outside the 7 day period, and it does not allow you to cancel, please do contact us...

  • Damages to Property

    If something gets damaged, broken or otherwise, don’t hide it.  Let us know what happened soon as you can.  Especially if a spill, like a glass of red wine, so we can minimize damage and get things...

  • Do you have free parking and Complimentary Wi-Fi?  

        Yes we do. There is free on-site parking for one car per room. Because we have limited parking, guests checking out must remove their cars from the parking area by 11:00 am to allow for incomi...

  • What do we accept as payments?

      We accept Visa, MasterCard, JCB, AMEX, cash, traveler’s checks, Paymaya, PayPal or the Lyka gems (currently on hold). Confirmation of your reservation, and receipt of your deposit, will be forwa...